<p><strong>Adjusted hours for Library Service (Physical Library)</strong></p>

<p>&nbsp;</p>

<p><strong>The Library is providing a 24h Reading Room service from Monday to Sunday as follows:</strong></p>

<p><strong>Monday- Saturday : 17:00 h to 7:00 h</strong></p>

<p><strong>Sunday: 7:00 h - 19:00 h</strong></p>

<p><strong>This service is offered during the examination period to provide a quiet study space for students who are writing examinations.</strong></p>

<p>&nbsp;</p>

<p><strong>VIRTUAL SERVICES</strong></p>

<p>Given the Library’s mandate to adequately and effectively serve its users and to aid the teaching and learning process to help users to achieve their academic milestones, the University of Guyana Library offers virtual and online services to meet the needs of our patrons.</p>

<p>&nbsp;</p>

<p>Some of the virtual services offered are as follows:</p>

<ul>
	<li><strong>The Library’s Portal&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </strong></li>
</ul>

<p>The Library’s Portal is where one can access information on the various services offered whether it is face-to-face or virtual. You can also find links to databases, online registration forms, Inter-library loan forms, the library catalogue, video tutorials, and a list of additions.&nbsp; &nbsp;URL: http://library.uog.edu.gy/portal//</p>

<ul>
	<li><strong>Online Registration </strong></li>
</ul>

<p>&nbsp;</p>

<p>All users must register/re-register with the library each academic year;</p>

<p>Users can register remotely by: &nbsp;</p>

<ul>
	<li>Going to the Library portal and using the Turkeyen link or Tain link depending on which campus you are attending</li>
	<li>On the registration form, new students are required to upload their Acceptance Letter and one form of identification (National Identification Card, Valid Passport, or Driver’s License) for provisional registration.&nbsp;</li>
	<li>When in receipt of your confirmation letter from the Admissions Division, a copy must be sent to the library along with a valid form of Identification to be fully registered.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
</ul>

<p>Continuing students are required to upload their confirmation of registration letters.</p>

<p>&nbsp;</p>

<p><strong>The Online Public Access Catalogue (OPAC) </strong></p>

<p>The Library’s OPAC can be accessed through the library’s portal and patrons can browse to find all the materials housed in the library.</p>

<p>&nbsp;</p>

<p><strong>Databases</strong></p>

<p>Patrons can gain access to e-resources using the library’s databases.&nbsp; The databases provide the opportunity to browse journals, e-books, and articles that are subscribed to by the library.&nbsp;</p>

<ol>
	<li>Only University students and staff can access our databases.</li>
	<li>Login credentials for the databases can be obtained on request from the library virtually via the following media:</li>
</ol>

<p>Facebook Page: <a href="https://www.facebook.com/UoGLibrary">https://www.facebook.com/UoGLibrary</a></p>

<p>Email Turkeyen: <a href="mailto:rsd.library@uog.edu.gy">rsd.library@uog.edu.gy</a> | <a href="mailto:circulation@uog.edu.gy">circulation@uog.edu.gy</a></p>

<p>&nbsp;</p>

<p><strong>Available databases</strong></p>

<p>✔ <strong>EBSCO HOST</strong> provides students with eBooks, journals, articles, etc. written by</p>

<p>credible sources.</p>

<p>✔ <strong>JSTOR</strong> provides students with journals written by credible sources.</p>

<p>✔ <strong>V/Lex</strong> provides students with thousands of case judgements and legislation</p>

<p>from common law jurisdictions around the world.</p>

<p>✔ <strong>Our Lexis®</strong> Library offers you a single online resource that gives you efficient</p>

<p>access to a full range of cases, commentary, legislation, forms, handbooks, news, journals, bulletins and handbooks.</p>

<ul>
	<li><strong>Research4life </strong>provides institutions in lower income countries with online access to academic and professional peer-reviewed content. We aim to improve teaching, research and policy-making in health, agriculture, the environment and other life, physical and social sciences. AGORA, HINARI, GOALI, ARDI and OARE databases are under the Research4life umbrealla.</li>
</ul>

<p>&nbsp;</p>

<p><strong>Virtual Help Desk</strong></p>

<p>This service was introduced to specifically deal with all library-related queries, and to assist students with matters such as citation, referencing, and access to the library’s electronic databases.</p>

<p>The Virtual Help Desk services can be accessed using a Zoom ID and Password.</p>

<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Zoom ID: </strong>&nbsp;&nbsp; <strong>732 751 7819&nbsp;&nbsp;&nbsp; </strong></p>

<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Password: </strong>&nbsp; <strong>ugl2020</strong></p>

<p>Hours of operations are,<strong> Monday-Friday</strong> from<strong> 10:00 - 15:00h </strong>via <strong>Zoom.</strong></p>

<p>&nbsp;</p>

<p><strong>Live Chat</strong></p>

<p>We also have a live chat service.&nbsp; Persons can access the live chat from the University of Guyana’s website or any of the faculties’ websites.</p>

<p>&nbsp;</p>

<p><strong>Information Literacy Sessions via Zoom</strong></p>

<p>The library offers Information Literacy sessions for students and staff in the areas of:</p>

<ul>
	<li>Use of online catalogue</li>
	<li>Use of electronic databases</li>
	<li>Plagiarism</li>
	<li>Zotero and Mendeley – (These are reference management tools with bibliographical information to assist with referencing)</li>
	<li>&nbsp;Referencing and Citation Training</li>
</ul>

<p>Lecturers or groups of students can make requests for these sessions by either filling out the online form that can be found on the Library’s Portal or by contacting the library directly via mobile or landline, through email, WhatsApp, or Facebook.</p>

<p>&nbsp;</p>

<p><strong>Call and collect </strong></p>

<p>Patrons can contact us to request print resources and we will prepare the request(s) for pick up at a date and time to be arranged.</p>

<p>&nbsp;</p>

<p><strong><em><u>Turkeyen Campus</u></em></strong><strong><em>:</em></strong></p>

<p><em>WhatsApp No.: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </em>638-4432/642-7105/623-5819</p>

<p>&nbsp;</p>

<p><strong><em>Alternatively, you can send us an email using the following:</em></strong></p>

<p><em>Email:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </em><a href="mailto:rsd.library@uog.edu.gy"><em>rsd.library@uog.edu.gy</em></a></p>

<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <a href="mailto:circulation@uog.edu.gy"><em>circulation@uog.edu.gy</em></a></p>

<p>&nbsp;</p>

<p>&nbsp;</p>

<ul>
	<li><strong>Contact Us</strong></li>
</ul>

<p>If you have any questions, queries, and/or suggestions, please feel free to contact us via telephone, WhatsApp, Virtual Help Desk, Facebook, Email, or Live Chat.&nbsp;&nbsp;</p>

<p>Phone: 592-222-4931</p>

<p>WhatsApp No.: 592-638-4432; 592-642-7105 or 592-523-5891</p>

<p>&nbsp;Facebook Page: <a href="https://www.facebook.com/UoGLibrary">https://www.facebook.com/UoGLibrary</a></p>

<p>Email Turkeyen: <a href="mailto:rsd.library@uog.edu.gy">rsd.library@uog.edu.gy</a> | <a href="mailto:circulation@uog.edu.gy">circulation@uog.edu.gy</a></p>
