a) UG has built one of the most sophisticated arrays for online teaching, records  management, assessment, and backend academic services (such as registration, payment, certificate and transcript requests etc.) in the country and in the region. 

a) Being continuously built out in a phased manner from April 2020 to present, UG’s Tactical Online Services Unit consists of the following Units which are self-explanatory:

b) IT Governance, Research, Innovation, and Security (IGRIS) address all issues and policies relating to cyber security, ethics, and general safety of students, faculty, and staff, while  carrying our functions using the University’s eLearning platform. 

c) Software Services and Educational Technology Applications (SSETA) oversees all communication platforms and applications used by the University, and the administration needs of the University - such as the digital gradebook and the management of SRMS and HRMIS.

d) Infrastructure and IT Services (also referred to as the Centre for Information Technology, CIT) oversees the physical aspects and communication channels for the University by addressing connectivity, communication accounts, and maintaining a  repository of software that the University’s communities use. 

e) Client, Core Services, and Enterprise Support (CCSESu) oversees aspects relating to payments, refunds, and some types of accounting for the University. This unit also provides client services and support for students, faculty, and staff including management of repairs, rent-to own and loaners of systems and software to staff and students. 

f) Educational Onlining Support Services (EDOSS) focuses on capacity building of faculty, staff, and students as they migrate to online mode. It currently works out of the University of Guyana’s Centre of Excellence for Teaching and Learning (CoETaL).